• GDPR Compliance Made Easy for Your Business

GDPR Compliance Made Easy for Your Business

📄 Privacy Policy (GDPR Compliant) – LimetaStore

1. Introduction

This Privacy Policy explains how LimetaStore (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on limetastore.si. We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring the highest level of privacy and data protection.

By using our website, you agree to the practices described in this Privacy Policy.


2. Data Controller

LimetaStore Lokovica, 3325 Šoštanj Slovenia Email: support@limetastore.si

We are responsible for processing your personal data in accordance with GDPR.


3. Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly

  • Name and surname

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by payment providers)

  • Order details

b) Automatically collected information

When you visit our website, we may collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the website

  • Cookies and tracking data

c) Information from third‑party services

  • Payment processors (e.g., card providers, PayPal)

  • Delivery partners

We only collect data necessary to provide our services.


4. How We Use Your Personal Data

We use your data for the following purposes:

  • Processing and fulfilling your orders

  • Providing customer support

  • Sending order confirmations and updates

  • Improving website performance and user experience

  • Preventing fraud and ensuring security

  • Complying with legal obligations

We do not sell or rent your personal data to third parties.


5. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity – to fulfill your order

  • Legal obligations – tax and accounting requirements

  • Legitimate interest – improving our services and preventing fraud

  • Consent – for marketing communications and cookies

You may withdraw your consent at any time.


6. Sharing Your Personal Data

We may share your data only with trusted partners necessary for operating our business:

  • Delivery services (for shipping your order)

  • Payment processors (for secure payment handling)

  • IT and hosting providers (for website functionality)

  • Analytics tools (for website performance insights)

All partners comply with GDPR and process data only as instructed.


7. Data Retention

We retain your personal data only as long as necessary:

  • Order and billing data: up to 10 years (legal requirement)

  • Customer support messages: up to 2 years

  • Marketing data: until you withdraw consent

  • Cookies: according to cookie type (see Cookie Policy)

After retention periods expire, data is securely deleted.


8. Your Rights Under GDPR

You have the following rights:

  • Right to access – request a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion of your data

  • Right to restrict processing

  • Right to data portability

  • Right to object to certain processing activities

  • Right to withdraw consent at any time

To exercise your rights, contact us at: support@limetastore.si


9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and support essential functionality.

For detailed information, please refer to our Cookie Policy.


10. Data Security

We implement technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to personal data

  • Regular security monitoring

Despite our efforts, no system is 100% secure, but we follow industry best practices.


11. Third‑Country Transfers

If personal data is transferred outside the EU/EEA, we ensure protection through:

  • Standard Contractual Clauses (SCCs)

  • GDPR‑compliant safeguards


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.


13. Contact Information

For questions about this Privacy Policy or your personal data, contact us at:

📧 support@limetastore.si 📍 Lokovica, 3325 Šoštanj, Slovenia